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Online Contact Form and Frenquently Asked Questions

Frequently Asked Questions

Can I place an international order with this form?

Yes, for customers outside the USA you can list the items you want here, include your email address on file at Paypal and we will send you the total amount to pay via Paypal. For additional details see our information page.

Will my credit card be charged immediately?

No, your credit card will not be charged until your order is shipped. When you enter your credit card information and click "Submit Order" on the Payment page, we'll give you an order confirmation number. You will also receive an e-mail confirming that your order has been received. We will send you another e-mail to notify you when your order has been shipped.

How come the USPS website shows no information for my tracking number?

Your tracking number is provided immediately upon shipment. However, it may be up to 3 business days (while the package is In Transit) before the USPS shows the tracking information in their system.

Will I get a receipt with my order?

Yes, you will receive an invoice with your order, unless it is gift wrapped and then there will be no invoice

Why do I see two charges for my order on my online credit card or PayPal statement?

The first is only the authorization, it will be in the same amount as the charge but no money is being charged at the time of the authorization. For credit cards the authorization occurs when you submit your order, then we bill credit card orders when we ship. PayPal orders still generate an authorization notice even though we bill at the same time as the order is generated.

Supplemental information pages and pictures for specific items.

 


Free Shipping Option
For Orders Over $75

Please Read Information Page
for all the details on ordering